BOOK WITH ONE WORLD TRAVEL GROUP
At One World Travel Group, our aim is to become a leading, world-class, approachable, and transparent travel agency that puts clients first. Read more, here.
VISION & MISSION STATEMENT
“To become a leading, world-class, approachable, and transparent travel agency that positions the needs of its clients first’’
Our vision serves as the framework for our journey and guides every aspect of our business.
“Creating an accessible, dependable, caring, responsible and accountable, travel agency that supports people’s aspirations”.
Our mission declares our purpose as a business and serves as the benchmark against which we base and measure our actions:
- To create value and make a difference
- To make a positive impact at all times
- To serve with pride and dignity
We pride ourselves in our values which describe how we behave in the market and across the world:
- We uphold integrity and honesty
- We are customer-oriented
- We are passionate
- We deliver quality service
- We are transparent
- We are accountable
Our culture defines the attitude and behaviours that will be required of us to make our long-term vision a reality.
- We are customer-driven and offer client-centered service delivery
- We are ethical, smart and dedicated to the Batho Pele principles
- We are hard-working and have a high performance culture
- We act with urgency
- We work effectively and efficiently
- We have courage to change course when needed